BMW Service FAQ
Q: When is your service center open?
A: Monday – Friday 7:30 am – 6:00 pm, Saturday 8:00 am – 4:00 pm, and closed on Sunday.
Q: How do I schedule an appointment?
A: Give us a call (212) 586-2269 or you can schedule an appointment online.
Q: Do you service all makes and models?
A: Yes, we service all makes and models.
Q: Do you have any offers or service specials?
A: Yes, we have monthly specials.
Q: Do I need an appointment to get my oil changed?
A: Yes, give us a call (212) 586-2269 or schedule a service appointment online.
Q: What does it mean to be service certified?
A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.
Q: Why are my brakes making strange noises?
A: If your brakes are making strange noises, it’s a sign that brake repair is needed. Contact our team to see how we can help you or to schedule service.
Q: Is the service center open on Sundays?
A: We are closed on Sundays, but open Monday through Saturday. Contact our service team at (212) 586-2269 to see how we can help you!
Q: Can we purchase tires at the dealership?
A: Yes, we have tires for sale.
Q: What services do you offer?
A: We offer oil changes, brake, tire, transmission repairs and more! Contact our team at (212) 586-2269 so we can help you with your car service needs.
Q: Why is my check engine light on?
A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it’s important to have your vehicle serviced as soon as possible. Contact our team at BMW of Manhattan to see how we can help you!
Q: Why should I service my vehicle at a dealership?
A: When you service your vehicle at a dealership it’ll be taken care of by a factory-trained technician who knows their way around your vehicle’s specific make and model. It is also the best way to ensure that your vehicle will receive genuine OEM parts! Plus, if you have a warranty on your car, the service will be covered! Call our service center at (212) 586-2269 to learn more and book your appointment today!
Q: My car doesn’t have a remote starter but I’d like one installed, can you do that for me?
A: Yes, our service technicians are equip to install remote starters in vehicles that currently do not have the feature! Q: Can I get my batteries replaced here? A: Yes, we offer battery services here at BMW of Manhattan!
Q: What is the benefit of using OEM parts?
A: We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.
Q: Can I get my transmission repaired here?
A: Yes, we offer transmission repairs!
Q: What does it mean to be service certified?
A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.
Q: Can I Switch to Synthetic Oil or a Different Grade?
A: We recommend you check the owner’s manual to see which oil grade is best for your car. Usually, switching to synthetic oil is not an issue but sometimes, it’s not the best practice for older vehicles. You can contact our service department at (212) 586-2269 to ensure that the oil grade you’re using is right for your car.
Q: How often should I have my tires rotated?
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department at BMW of Manhattan to schedule a tire rotation today!
Q: Do you install parts?
A: Yes, we install parts! Give us a call at (212) 586-2269 to book an appointment!
Q: Do you offer multi-point inspections?
A: Yes, schedule an appointment today for a multi-point inspection with our expert technicians!
Q: Can I order parts online from your dealership?
A: Yes, check out our online Parts Center to find the auto part you need for your vehicle!
Q: Do you service electric vehicles?
A: Yes, give us a call to schedule a service appointment today and our team of BMW trained & certified technicians will have your vehicle running like it’s fresh off the assembly line!
